Logistics Teams Ask These First
Logistics and support cover delivery process steps, sea, air, and land transport, customs and site delivery, spare parts, warranty, and long-term support. The page is built around the practical risks buyers worry about: transport damage, customs delays, site delivery, installation, and after-sales response.
Our Delivery Process
- 01
Packaging
Export-grade wooden crates, foam protection, waterproof wrapping, reinforced strapping, and pre-loading inspection.
- 02
Shipping and customs
Sea, air, and land transport covering major global regions with professional customs clearance support to reduce delays.
- 03
Delivery and installation
Door-to-door delivery to the project site with on-site teams, remote supervision, or local partners where applicable.
- 04
After-sales
Spare parts, warranty, technical support, issue response, and long-term reliability planning after handover.
Questions
Clear answers to common questions about our process, delivery, and project execution.
Project inquiry
Have Floor Plans, Room Photos, or a Furnishing Brief?
Send us your scope, timeline, and furnishing requirements. Our team will review your materials and respond with recommendations and quotation guidance within one business day.